Robocalls Without Consent
Receiving pre-recorded or auto-dialed calls on your cell phone without your prior express consent. This is the most common TCPA violation.
What Is the TCPA?
The federal law that protects you from illegal robocalls, spam texts, and unsolicited faxes — and could put money in your pocket.
The TCPA in Plain English
The Telephone Consumer Protection Act (TCPA) is a federal law passed in 1991 that restricts how companies can contact you by phone, text, and fax. It was designed to protect people like you from unwanted, intrusive communications.
Here is what it means in simple terms: companies cannot call, text, or fax you using automated systems unless you have given them explicit permission. If they do it anyway, they are breaking the law — and you are entitled to compensation.
The TCPA covers:
- Robocalls — pre-recorded or auto-dialed calls to your cell phone
- Spam texts — automated or bulk text messages you did not ask for
- Unsolicited faxes — junk faxes sent without your consent
- Do Not Call violations — calls to numbers on the National Do Not Call Registry
The best part? You do not need a lawyer to take action. The law was specifically written so everyday people can enforce their own rights.
Common TCPA Violations
If any of these sound familiar, you may have a valid claim.
Spam Texts You Didn't Ask For
Getting automated text messages from companies you never gave permission to contact you — including marketing offers, surveys, and political messages.
Ignoring Your Opt-Out Request
Continuing to call or text you after you have asked them to stop. Companies are legally required to honor opt-out requests within a reasonable time.
Calling Before 8am or After 9pm
Telemarketing calls are restricted to the hours of 8:00 AM to 9:00 PM in your local time zone. Calls outside these hours violate federal regulations.
No Caller Identification
Telemarketers are required to identify themselves and the company they represent at the beginning of the call. Failing to do so is a violation.
Do Not Call Violations
If your number is on the National Do Not Call Registry and a company calls you anyway for marketing purposes, that is a separate violation with its own penalties.
Your Rights Under the TCPA
The TCPA gives you real, enforceable rights. Here is what you are entitled to:
$500 per violation. For each illegal robocall, spam text, or unsolicited fax, you can claim $500 in statutory damages. No need to prove you were actually harmed — the violation itself is enough.
$1,500 per willful violation. If the company violated the TCPA knowingly or willfully — for example, calling you after you asked them to stop — damages increase to $1,500 per violation.
No minimum claim required. Even a single illegal robocall is enough to take action. And since most people receive multiple violations, claims can add up quickly.
You can act on your own. The TCPA was written so that individuals — not just lawyers — can enforce their rights. You can send demand letters and file claims in small claims court without any legal representation.
How RoboHero Helps You Exercise Your Rights
Understanding your rights is one thing — actually doing something about it is another. That is where RoboHero comes in.
We built RoboHero to bridge the gap between knowing you have been wronged and taking action. Our platform walks you through the entire process: documenting violations, gathering evidence, identifying what laws were broken, and sending professional demand letters.
You do not need to understand legal terminology. You do not need to research case law. Just tell us what happened, and we handle the rest.
TCPA Questions Answered
Still have questions? Here are the ones we hear most about the TCPA.
Now That You Know Your Rights — Use Them.
Every illegal robocall is an opportunity. Start documenting violations today and let RoboHero help you get the compensation you deserve.