Last Updated: February 2026

RoboHero ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information you provide directly: name, email, phone number, mailing address, and TCPA claim data including recordings, transcripts, and evidence files. We also collect usage data, device information, and cookies.

How We Use Your Information

We use your information to: provide and maintain the service, process and manage TCPA claims, generate and send demand letters, improve our AI analysis capabilities, communicate with you about your account, and comply with legal obligations.

Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. Evidence files are stored in encrypted cloud storage.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

Third-Party Services

We use third-party services including: Supabase (authentication and database), OpenAI (AI transcription and analysis), Stripe (payment processing), Lob (physical mail delivery), and Google Maps (address verification).

Contact Us

For privacy inquiries, contact us at [email protected].